Opening Times: Mon. to Fri. 9.00am - 6.00pm, Sat. 9.00am - 5.00pm, Sun. - contactable 10.00am - 2.00pm
Nature of Business: Sales & Lettings
Personnel: Stewart Pitt & Russell Parker
Always wanting to help our readers understand more of the businesses around them, we wanted to know how Estate Agents go about their business and so went (23rd March 2013) to his relatively new business and (without any warning) asked Russell, “Tell us why we should use you as a firm of Estate Agents.” Russell thought for a moment and then replied:
“I suppose the difference with us is that we are new to the area. We had just been talking about what makes us different from others and I think one of the main things is our attention to detail. We seek to put ourselves in your shoes and do everything we can to get your property sold. So, for instance, when it comes to photography, I spend of lot of my free time becoming very good at that and that impacts on my day to day work to improve our presentation of your property, which makes the property stand out a bit more to get people through the door to look at it. I hope it’s also the everyday way we deal with people so that everyone that comes in the door gets treated the same, whether they are looking to rent a property or whether they are looking to buy a property, whether they are in a position to do something now or in six months or a year’s time, because our business has grown on word of mouth and it is something that has built up over time. People deal with us and they like the way we work, they recommend us to their friends and so it grows from there. We are not the market leaders, we are the new boys in the town and that makes us ‘hungry’ and we work vigorously at it.
Our charges are based on how easy it will be to sell your property. Our price range at the highest end is 1½ % and lowest fee is 1% and it is really based on the amount of work that is involved in selling a property and getting a property through to completion. If we can have a sole agency, we prefer 16 weeks but that is open to negotiation. If you want us to view the property and give a preliminary valuation, we do that for free.”
A good feel here!