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Rochford District Neighbourhood Watch
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Essex Trading Standards

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DON’T BE A VICTIM, only use approved companies or individuals who are backed by professional bodies or trade organisations.

ESSEX TRADING STANDARDS

Buy with Confidence is an approved trader scheme which has been set up to assist residents to find reputable local businesses. The scheme is run by a partnership of local Trading Standards services, including the unitary authorities of Southend-on-Sea and Thurrock. Any business in any sector can make an application to join the scheme.
 
Businesses are audited by Trading Standards to ensure they comply with consumer protection legislation and only once they pass can they display the Buy with Confidence logo and be entered onto the website. Approved businesses are monitored on a regular basis and feedback is invited from their customers. If member companies fall below acceptable standards, they may be expelled from the scheme. The scheme also allows for an arbitration service in instances where the business and the consumers cannot achieve a satisfactory resolution.
 
There are many benefits to joining the scheme including: the use of the Buy with Confidence logo to use on stationery, vehicles and in promotional materials, entry onto the Buy with Confidence website directory and promotional advertising undertaken by Trading Standards.
 
The Buy with Confidence Trader Directory
Consumers who are interested in finding an approved trader should visit the Buy With Confidence website:  http://www.essex.gov.uk/Business-Partners/Trading-Standards/Pages/Buy-with-confidence.aspx (copy and paste onto your browser), where they can find a particular trader near to them. There is no charge for this service.
Buy with Confidence is an approved trader scheme which has been set up to assist residents to find reputable local businesses. The scheme is run by a partnership of local Trading Standards services, including the unitary authorities of Southend-on-Sea and Thurrock. Any business in any sector can make an application to join the scheme.
 
Businesses are audited by Trading Standards to ensure they comply with consumer protection legislation and only once they pass can they display the Buy with Confidence logo and be entered onto the website. Approved businesses are monitored on a regular basis and feedback is invited from their customers. If member companies fall below acceptable standards, they may be expelled from the scheme. The scheme also allows for an arbitration service in instances where the business and the consumers cannot achieve a satisfactory resolution.
 
There are many benefits to joining the scheme including: the use of the Buy with Confidence logo to use on stationery, vehicles and in promotional materials, entry onto the Buy with Confidence website directory and promotional advertising undertaken by Trading Standards.
 
The Buy with Confidence Trader Directory
Consumers who are interested in finding an approved trader should visit the Buy with Confidence website, where they can find a particular trader near to them. There is no charge for this service.

IF YOU DIDN’T CALL THEM
DON’T LET THEM IN!
Always ask for and check identification
Use the security chain if you feel unsure

For advice on goods and services call
CONSUMER DIRECT
08454 04 05 06