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Local Government
Rochford District Council

Cllr Mrs G A Lucas-Gill
14 Somerset Avenue
Rochford
Essex
SS4 1QA
01702 543 142
07990 526 422
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In the recent interview with Gillian Lucas-Gill we referred to the subjects covered by her portfolio and the following is an abstract from the Council’s web-site which we felt would  show something of the range of things covered by this Portfolio.
(September 2011)

Proposed content of the Performance Reports to Members for the period:  April 2011 to March 2012

Projects that define or enable Corporate Objectives:
To update the Council’s Corporate Plan for 2012/13 onwards – for consideration and approval by Council in April 2012.

Projects that make a difference to our people:    
· Plan and prepare for the impact of the introduction of Universal Credit.
· Continue to deliver efficiency savings and identify opportunities for increasing income. To report progress to the Executive in July 2011 and to report achievement in the 2011/12 accounts.
· Continue to focus on Workforce Development to improve the Council’s Leadership capacity and skills and the capacity of the workforce as a whole.
· Continue to ensure the Council’s asset base remains fit for purpose to meet the Council’s organisational, service and budgetary requirements.  
· Continue the procurement work for the new Information Communications Technology (ICT) contract.
· To prepare the Annual Report and Accounts for Member approval and publication by September 2011.  

Projects that make a difference to our community:   
· Continue to develop and consolidate our partnership arrangements via the Local Strategic Partnership (LSP) and other partnerships such as the
· Community Safety Partnership (CSP) to develop and improve service provision to our communities, particularly around the ageing population.
· Continue to improve our council tax and benefits service including exploring joint and shared service working.
· Continue to improve service access and delivery for our community.     
· Secure delivery of 190 housing units including up to 35% affordable units by March 2012.

Projects that make a difference to our environment:
· Progressing the Local Development Framework (LDF) Core Strategy through adopting the Core Strategy as the Council’s key land-use planning document and progressing the allocation and development management plan document to inquiry.
· Implementing the Action Plan that supports the Council’s Climate Change and Sustainability Strategy (Climate CO
· Improve the customer facilities and access arrangements for Cherry Orchard Jubilee Country Park.
· Continue to improve recycling by encouraging local businesses to recycle and completing the recycling roll out to Flats and Mobile Home Sites.
· Continue to monitor and seek improvement in local air quality.

Projects that make a difference to our local economy:
· Implement the Joint Area Action Plan (JAAP) in partnership with Southend Borough Council covering London Southend Airport and its environs.
· Implementing the Action Plan associated with the new Economic Development Strategy, particularly those measures highlighted to combat recession and encourage regeneration.
· Progressing the three town centre studies for Hockley, Rochford and Rayleigh to detailed action plans for each centre, leading to adoption in early 2012/13.

Key Performance Indicators: Exception reports:
It is proposed that, in addition to the measures listed below, the quarterly Performance Report to Members would provide details, on an exceptions basis, of any area where performance was giving cause for concern, thereby ensuring that Members are kept fully informed about such trends.

Key Performance Indicators:  Making a difference to our people:
· Percentage of Council Tax Collected  
· Percentage of Business Rates Collected  
· Average number of days for processing new claims  
· Average number of days for processing change of circumstances claims  
· (Cumulative)  Percentage of recoverable overpayments recovered in year vs. total debt  
· (Cumulative)  Percentage of overpayments written off vs. total debt  
· Number of Households currently in temporary accommodation  
· Percentage of major (Large Scale and Small Scale) planning applications determined in 13 weeks  
· Percentage of minor and other planning applications determined in 8 weeks (NI 157b and NI 157c)  
· Percentage of appeals allowed against the authority’s decision to refuse planning applications  

Key Performance Indicators:  Making a difference to our Community
· Average number of weeks from receipt of completed application to the offer of Disabled Facilities Grants
· (DFG).
· Average number of weeks from receipt of Occupational Therapist’s (OT) recommendation until the DFG
· works are completed.
· Average time in weeks from OT recommendation to dispatch of DFG application pack.  
· Average time in weeks between grant approval and works completion.  

Volume statistics: Making a difference to our Community
· Clements Hall Sports Centre Visits (Commentary provided)  
· Rayleigh Leisure Centre Visits (Commentary provided)  
· Great Wakering Sports Centre Visits (Commentary provided)  
· Freight House visitors - Percentage Occupancy  
· Mill Arts and Events Centre visitors - Percentage Occupancy  
· Annual Reduction in Overall Crime levels (Commentary provided)  

Key Performance Indicators:  Making a difference to our Environment
· Residual household waste collected, kg per household    
· Percentage of total waste recycled or composted  
· The proportion of missed bins that were collected within 24 hours (LPI 129 Missed bins as % of total in
· Commentary)
· Average number of days taken to remove fly-tips for which external agencies are responsible
· (Hazardous Waste)
· Average number of days taken to remove fly-tips for which Rochford District Council is responsible  
· Percentage of land and highways having litter  
· Percentage of land and highways having detritus    
· Gas and Electricity consumption (Kilowatt hour) per Quarter/Year of 5 main Rochford District Council
(RDC) buildings.

Key Performance Indicators: Making a difference to our local economy
· Percentage of invoices for commercial goods and services paid by the Authority within 30 days of receipt
· or within the agreed payment terms.
· Percentage of invoices for commercial goods and services paid by the Authority within 10 days of receipt
· to Local Suppliers.
· Number of participants in the Rochford Business Network  
· Number of businesses registered with the “Shop at my local” scheme  
· Number of shoppers registered with the “Shop at my local” scheme  
· Number of Job Seeker Allowance claimants in the District per Quarter